Privacy Policy

Last Updated January 4, 2016: This Privacy Policy applies to all users of this Caroline Hayden website (the “Website”), which includes those who register online with Caroline Hayden, purchase merchandise from Caroline Hayden online, or otherwise use or access this website. In addition to this Privacy Policy, your use of the Website is governed by the Terms of Use, which are fully incorporated and made a part of this Privacy Policy by this reference.

Purpose of Privacy Policy
Your privacy is a serious matter to us. In order to make your visits to our website and use of the services available through our website as worthwhile as possible, we may ask you for Personal Information, and we may collect certain information about you and your interaction with the website from you and your computer each time you visit us. “Personal Information” includes, for example, your name; title; home and/or business address; email address; date of birth; home and/or business telephone, demographic information; and/or other information that may identify you as an individual. “Personal Information” includes “Personal Data” as that term is defined in Article 2 of the European Union Data Protection Directive. This Privacy Policy explains, in general, what Personal Information and other information is collected on our website, how the information is used, and with whom we may share such information.

When you use this website, you give us your consent to collect, process, use, store, and disclose Personal Information that you submit or convey through your use of this website, in accordance with this Privacy Policy.

Information Collected on
Caroline Hayden collects Personal Information from users of our website through, for example, such users’ activities, transactions (including purchasing merchandise), and completion of online forms on the website, so we can improve our services and enhance your Caroline Hayden experience.

Caroline Hayden may also collect certain personal and non-personal information related to your use of the website. For example, we may track your domain name, IP address, and browser type. We use this information for internal system administration, to help diagnose problems with our server, to administer our website, and to customize your user experience. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may link this information with your Personal Information.

Any or all of these activities with regard to Website Usage Information may be performed on our behalf by our services providers, including, for example, our analytics vendor(s) and our email management partner(s).

We may also use temporary identifiers or “cookies” to improve the website’s functionality. Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our website more user-friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your log-in information so you do not have to re-enter it every time you visit our website. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be enhanced if cookies are not disabled. To learn more about cookies, please visit

This website uses Google Analytics to help us understand how users find and interact with the site. We never share any information we obtain from Google Analytics with any third parties for advertising or any other purpose unless compelled to do so by valid legal process. Google Analytics uses cookies to identify your computer by its Internet Protocol (IP) address.

We will not seek or knowingly collect information from anyone under the age of 13. If you are under 13, please do not submit any Personal Information via this website.

Use of Collected Personal Information
We use Personal Information that we receive or collect from you to provide and improve our products and services, send announcements, marketing materials or other communications, complete and manage your transactions, process your requests, or otherwise administer our business. You have the right to “opt in” and “opt out” of certain of our uses of your Personal Information and may change your preferences regarding such uses at any time. If you do not want your Personal Information to be used for marketing purposes, you may write to us at Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

We may analyze user behavior as a measure of interest in, and use of, our website and emails, both on an individual basis and in the aggregate. We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our website and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Sharing of Collected Personal Information
On occasion Caroline Hayden may use the services of third parties to distribute marketing materials, process and manage sales transactions, and provide other products and services. Such third parties are governed by obligations to protect the confidentiality and security of Personal Information. Your Personal Information may be processed by these third parties, solely for the purpose of providing products and services as requested or agreed upon by Caroline Hayden.

We may transfer your Personal Information as an asset in connection with an acquisition, merger, sale, reorganization, consolidation, or liquidation involving all or part of our business. We may also disclose certain Personal Information to government authorities or other third parties when we believe such disclosure is required by law or in connection with a legal claim or proceeding. We may also disclose user information as necessary to enforce the website Terms of Use, in connection with investigations, or when we believe disclosure is necessarily incident to the provision of our services or to the protection of the rights, property or safety of Caroline Hayden or others.

Caroline Hayden will not sell, trade or share personal information about our site visitors, customers, clients nor anyone else except in circumstances as explicitly provided above. Caroline Hayden will not send mailings to our site visitors, customers, clients nor anyone else on behalf of third party organizations, unless those site visitors, customers or clients have given us specific permission to do so.

(For California Residents), what are your California Privacy Rights under California Civil Code Sections 1798.83-1798.84?

California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of Personal Information we share with third parties or corporate affiliates for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to

Accessing, Updating, Correcting or Deleting Personal Information
Caroline Hayden strives to keep your information accurate, complete and current. If you wish to access, update, correct or delete your Personal Information, you may modify your account settings by logging in to My Account or by submitting a written request to us at

Upon receipt of a request to delete Personal Information, we will delete the applicable Personal Information from our active databases and, where feasible, our back-up media. Please be aware that it may take up to 10 business day(s) for us to update your preferences. During that time, you may continue to receive messages from us.

Protecting Personal Information
Caroline Hayden uses reasonable security measures to protect the Personal Information that we collect via the website, including making your Personal Information available to our employees and agents on a need-to-know basis. However, while we take reasonable steps to protect your Personal Information, we cannot guarantee and do not warrant or represent, that all information will be protected against loss, misuse, or unauthorized access by third parties. By your use of this website, you acknowledge that no Internet data transmission can be guaranteed as secure from such incidents and agree that you will not hold us responsible for any breach of security that is not solely caused by our negligence.

If you contact us by email or a “contact us” or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

If you create an account on our website with a username and password, note that passwords are encrypted and our policies do not permit any employee or service provider to access your password. If you do create a username and password, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the website by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify Caroline Hayden of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session, especially where you are accessing the website on a public computer. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify Caroline Hayden if/when you desire to cancel your account on this website. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

Additionally, with identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send email messages to consumers, purporting to represent a legitimate company such as a bank or online merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the email address from which the email appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as “phishing.”

Caroline Hayden will never request your password or social security number via email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your website password or credit card information) via email or to a website that does not seem to be affiliated with our website, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us.

We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.

Advertising, Affiliates and Sponsored Posts
Caroline Hayden reserves the right to post information on the site regarding parties we are affiliated with, advertise with and/or are sponsors of Caroline Hayden. These posts may consist of products, companies and brands in the fashion, beauty, jewelry, interiors, home design, art, food, entertainment and media industries, to name a few. Posts may include, but are not limited to, other sites, products, companies, persons or entities.

Caroline Hayden may agree to do sponsored and/or advertising posts of like-minded products, companies and brands in the fashion, beauty, jewelry, interiors, home design, art, entertainment, food, and media industries on a pre-approved basis only. Caroline Hayden would consider collaborating with like-minded companies, entities, persons and brands. If you have an upcoming project and think Caroline Hayden would be a good partner, please email directly for further discussion. Caroline Hayden reserves the right to change this policy at any time in the future without explanation.

Caroline Hayden reserves the right to host giveaways. All giveaways are subject to the Minnesota State Sweepstakes Laws and you may be asked to sign a contract in agreement with the terms of the giveaway.

All opinions, comments, articles, commentaries, stories, ads, blogs etc. on the Website are solely those of Caroline Hayden, LLC.

Modifications to this Privacy Policy
Caroline Hayden reserves the right to make changes to its privacy policy and practices and to this Privacy Policy. You should therefore review this page from time to time for updated information. We will notify you of applicable changes in our privacy policy and practices by posting the modifications to this Privacy Policy on our website.